You want a vacuum cleaner that is totally without compromise, be it for wet or dry use, and that's exactly what you get. One minute (or most of the year in the majority of cases) Charles will be up to his neck in dust and dirt, keeping everything spick and span, and then suddenly the call arrives and he's expected to unblock the sink or dry the floor. Well, it's no problem with Charles, he has our full twinflo' motor and performance to give you exactly what you need.
Big filters and hepaflow dust bags for dry use and a safety float valve for wet pick-up.
Tubes are lightweight aluminium and will never rust. Two floor nozzles, one for wet work and a superb combination nozzle for carpets and hard floors, and even that has a stainless steel high efficiency carpet plate. Add to this three smaller tools and you are ready to tackle almost anything that comes along, be it floors or floods, corners or curtains, you are in control.
Having a Charles about the house is like having an insurance policy but without the small print.
All orders are delivered using our vans or our special courier service. Deliveries are normally made on mondays to fridays unless special arrangements has been agreed. Your order will be dispatched within 1 - 3 working days of receipt (or sooner) using the service you have indicated.
Please note that orders placed after 3:30pm on a working day, may be processed from the next working day. For example, if an order is placed by 4pm on a Friday and 1 - 3 working day delivery option was selected, the order will be processed from Monday and estimated delivery day of either Tuesday or Wednesday.
1 – 3 Working Days Delivery
- Order Value up to £90 Incl VAT - £6.95 Carriage
- Order Value over £90 Incl VAT - Carriage FREE
- For UK offshore, Highlands, Northern Ireland, Jersey, Guernsey and Isle of Man there will be an additional carriage cost regardless of order value.
Next Working Day Delivery
- Next day delivery is available on all stock items ordered before 3:00pm (Monday – Thursday) irrespective of order value unless stated otherwise - £8.95 Carriage.
- Next Working Day Service is not available to UK offshore and Highlands.
- Next Working Day Service is not available on heavy items.
Saturday Delivery
- Saturday delivery is available on all stock items ordered before 3:00pm Friday irrespective of order value unless stated otherwise - £20.00 Carriage.
- Saturday Delivery Service is not available to UK offshore and Highlands.
- Saturday Delivery Service is not available on heavy items
Heavy Item Delivery
- Some products have been classified as a heavy item and will incur extra shipping charge. Please allow 3-5 working days for delivery
Special Delivery Options
- Saturday Deliveries - Please contact us for carriage cost.
- Export Deliveries - Please contact us for carriage cost
Returns
- If, within 14 days, you wish to return an item for any reason the item must not have been used/opened and in resalable and working order, if this criteria is met the customer will be fully responsible for shipping the item/items back to us, this is to protect us from any form of collection fee we might experience and upon receipt of goods a refund will be issued should the item be in suitable condition.
Back Orders
- If your item is not in stock, we will back order for you. You will always be emailed with the expected delivery date and you will have the option to cancel your order if you would rather not wait. A refund would be made in this instance.
Tax Charges
- For all orders placed for delivery within the UK or European Union, 20% VAT will be added. Orders placed for export outside of the EU can be supplied VAT free. Please contact us for details.